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News

Hawaii News archives from the Hawaii Hui network, including from Hawaii Star, Hawaii’s first online news source.

News 

Hawaii Star

June 9, 2022June 9, 2022 Hawaii Hui 17 Views

Volunteers, including Honolulu Mayor Rick Blangiardi and city council member Calvin Say, helped plant a herb garden for pollinators. Approximately

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News 

Ancient Hawaiian petroglyphs damaged

July 7, 2021July 7, 2021 Hawaii Hui 12 Views

Officers are asking for help to try and identify the person or persons who damaged this important cultural site.
Source: Hawaii Star.

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News 

Immigrants boost Hawaii economy by $17 billion

May 17, 2021May 17, 2021 Hawaii Hui 18 Views

Hawaii’s foreign-born residents make up about 20 percent of our population and are not only essential workers, they are our relatives, our co-workers, and our friends.
Source: Hawaii Star.

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News 

Number of people leaving Hawaii doubles in 2020

December 24, 2020December 24, 2020 Hawaii Hui 25 Views

The number of people leaving in fiscal 2020 was almost five times
what local economic researchers were predicting just weeks ago
Source: Hawaii Star.

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News 

Hawaii travel quarantine reduced to 10 days

December 17, 2020December 17, 2020 Hawaii Hui 38 Views

Gov. David Ige signed a 17th COVID-19 emergency proclamation reducing the state’s mandatory self-quarantine period for travelers entering the state and traveling between
Source: Hawaii Star.

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News 

Special Aloha Shirt Celebrates 40 Years of The Nature Conservancy

December 7, 2020December 7, 2020 Hawaii Hui 33 Views

Hawaii sportswear brand Kahala this week released a special edition aloha shirt marking the 40th anniversary of Hawaii chapter of The Nature
The post Special Aloha Shirt Celebrates 40 Years of The Nature Conservancy appeared first on Hawaii Star.

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News 

Groups fight to keep Dillingham Airfield open

October 29, 2020January 5, 2021 Hawaii Hui 29 Views

“This is the number one drop zone in the world. More people jump out of airplanes at Dillingham than any place else in the world, so it’s a travesty.”
Source: Hawaii Star.

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News 

COVID-19 discount offered on real estate licensing course

August 18, 2020January 5, 2021 Hawaii Hui 17 Views

“The pandemic has caused tremendous financial hardship for many people… We want to offer them the opportunity for a new career in the real estate industry.”
Source: Hawaii Star.

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News 

Comment on Police seek parole fugitive by Puanani Marks

August 9, 2020January 12, 2021 Hawaii Hui 36 Views

remove my name Taevia , so embarrassing

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News 

Comment on Jones Act reforms proposed by Rep. Ed Case by peter a williams

April 11, 2020January 12, 2021 Hawaii Hui 31 Views

I agree with the comments about the shipping rates. I would be careful about allowing foreign ships and crews into US ports. The ships are often below U.S safety standards and the crews are not as well trained as merchant marines that have received training in the U.S.

Hawaii has a fragile eco-system, as Alaska does.

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Recent

Support Technician II
Jobs 

Support Technician II

August 18, 2022August 18, 2022 Hawaii Hui

Position Summary
Performs remote troubleshooting (level 1 and above) and dispatch on incoming support requests via multiple channels.  Investigates and resolves computer software and hardware problems and provides application software testing for standard desktop applications and business unit applications.  Performs deployments and diagnostics.  Maintains business desktop, server, and network systems.
Essential Duties

Receive telephone calls from users having problems or questions using computer software, computer hardware, telecom devices or network access.•   Resolve first level problems such as system availability, invalid sign on, invalid password, system “locked”, etc.
Escalate non-resolved problems to Systems Analysts if further action is required.Determine cause of problems and route to the appropriate resource if problem is not resolved at first level.
Verify and maintain status of all problems reported and close the request when problem has been solved to the expectations of the user.
Complete daily support call documentation within 24 hours of close of business day.Schedule and dispatch engineers onsite.
Keep abreast of new software and hardware product developments.
Perform end user setup and moves of desktop computers and peripherals.
Install and maintain desktop computers, peripheral components and telecom devices.
Install and maintain desktop PC software including operating systems, desktop tools, utilities, business unit applications and custom software.
Work with Systems Analysts to improve skills and handle support issues.
Ensure that Support Desk always has coverage by coordinating lunches and breaks with team.
Perform deployments and diagnostics.
Maintain business server and network systems.
Perform patch management, user, file, and print administration, documentation, upgrading, migrations, and troubleshooting.
Perform desktop imaging and deployment.
Manage the coordination of projects and technologies between infrastructure design and server/application.
Assist in testing of software products used by computer users.
Develop and maintain documentation for desktop hardware, software, telecom devices and peripheral components.
Identify recurring problems and issues involving support issues for referral to development or training.
Other duties as assigned.

Education, Certifications and Experience

Associate’s degree in Computer Science or related field required; bachelor’s degree preferred.
Minimum 4 years performing technical support in an IT environment.
Must possess knowledge and experience in Windows Server, Citrix, and Terminal Server environments.
Must possess knowledge of Windows 7 and Windows 10 desktop operating systems, applications, networking, computer desktop hardware, and local/network printing.
Equivalent combination of education and experience will be considered.
CompTIA, Microsoft, VMware, Citrix or Cisco technical certifications required.
Valid Hawaii Driver’s License and use of own vehicle required.
This position allows remote work for current Hawaii residents located on Oahu.
Must be able to travel and work off-site at customer locations.  Required to work nights and weekends when necessary.

This position requires proof of vaccination. The Company requires that all employees be vaccinated or be approved for a medical or religious accommodation.

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Events 

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